dmSwitchboarddmSwitchboard: A fully featured virtual switchboard: Give callers a corporate welcome
Available with any number you choose, dmSwitchboarddmSwitchboard: A fully featured virtual switchboard greets your callers with the style of professionalism normally offered by corporate enterprises.
The service gives you highly-intelligent call management options while remaining easy to use. What's more, this powerful service is affordable for businesses of all sizes - at a fraction of the cost of purchasing a real switchboard.
Key features and benefits of dmSwitchboarddmSwitchboard: A fully featured virtual switchboard
- Enjoy the benefits of a corporate style switchboard - without the costs, staff training and maintenance
- Welcome every caller in a consistent, corporate fashion
- Create a highly professional first-impression
- Let callers choose between your 'services' and 'departments'
- Divert calls to landlines, mobiles, voicemail and fax services anywhere in the world
- Change diverts at anytime using the online controls
- Get the benefit of expert support - from people, not machines
- Enjoy many advanced features for free (see below)
| Feature | What it does | |
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web controlWeb control: Control your number through any web browser: Control your number through any web browser, changing diverts immediately 24-7 and viewing your itemised call history online in real-time | |
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voicemailVoicemail: Voicemail with fully customisable answering message: Voicemail with fully customisable answering message | |
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voicemail by emailVoicemail by email: Receive messages by email (as MP3 sound files): Receive messages by email (as MP3 sound files) | |
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SMS notificationSMS notification: Receive text alerts when someone leaves a message: Receive text alerts when someone leaves a message | |
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team divertTeam divert: Divert to up to nine different numbers: Divert to up to 9 different numbers per department | |
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tone-driven recorded menuTone-driven recorded menu: Fully customisable tone-driven divert menu eg.'Press 1 for accounts, 2 for support', etc: Fully customisable tone-driven divert menu. e.g. 'Press 1 for accounts, 2 for support' etc. |
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recorded informationRecorded information: Set up recorded messages to deal with frequent customer enquiries: Set up recorded messages to deal with frequent customer requests (e.g. Opening hours) | |
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set-up wizardSet-up wizard: An online step-by-step 'wizard' that asks a set of simple questions to help you get started: An online step-by-step 'wizard' to help you get started | |
Pricing & availability
dmSwitchboarddmSwitchboard: A fully featured virtual switchboard is available at affordable prices for all business - with no hidden costs. For detailed pricing information just put a number in your trolley and take a look at the full tariff guide (after clicking on the number in your trolley to see the available services and price plans).
Use our 'call cost explorer' (available on the same page) to see the prices of calls to the divert destinations you will be using. It's interactive, and easy to get a feel for call costs.
Placing a number in the trolley places you under no obligation to buy.
dmSwitchboarddmSwitchboard: A fully featured virtual switchboard case study
dmSwitchboarddmSwitchboard: A fully featured virtual switchboard helps transport firm accelerate
Our client - a UK-based transport company - advertises for haulage services throughout the European Union. But its business is really began 'going places' when it chose dmSwitchboarddmSwitchboard: A fully featured virtual switchboard and a new number from 0845Number.com.
The challenge
With four separate phone numbers appearing in adverts - for its offices in London, Manchester, Edinburgh and Liverpool - the company realised that customers were confused about who to call. But the directors knew that purchasing a professional PABX system to integrate the four phone numbers would cost them thousands of pounds.
The solution
The company chose a 0207 Central London-style number to serve as their central point of contact. They then added the dmSwitchboarddmSwitchboard: A fully featured virtual switchboard service to allow customers to choose the office and service they wanted - and be connected swiftly.
Business benefits
- Calls increased from 150 to around 400 per month, more than doubling revenue
- Call options meant customers could speak to the right person sooner than before - and this led to a better ratio of sale conversions, completed in less time
- Callers now form the impression of a truly European company... easy to do business with